Shakiyla Hughes

“As a coach, it is your responsibility to pay close attention to your students’ overarching and underlying needs,” said Shakiyla Hughes, one of the college coaches for the College Bound STLCC program. “As you notice voids that can be filled by resources you aware of, a students’ comfort accessing those resources should be assessed.”

A group of freshmen attending St. Louis Community College-Forest Park is finding that life as a first-time college student is not as overwhelming as they might originally have thought. The college has partnered with College Bound St. Louis ( to develop a well-rounded program to help these students navigate not just college, but also the adult world.

College Bound STLCC (formerly known as Be STLCC) is a free program that currently serves nearly 130 first-time college freshman at the Forest Park campus. Each student is assigned a college coach. Coaches follow up with students about classes, financial aid, registration and many other aspects of college life.

“Feeling engaged on campus and like you belong in college are two major factors that impact whether students return,” said Mariah Opager, assistant director of innovative projects at College Bound St. Louis.

“Having a physical space on campus filled with people committed to your growth and success – where you encounter other students like you, and where you feel seen and valued – can ground students in their academic experience. Our room becomes a home base for students in many ways.”

STLCC-Forest Park entered into the partnership in 2017 after discussions with representatives from College Bound St. Louis and Saint Louis Public Schools (SLPS). According to Scott Baier, executive director of College Bound St. Louis, it took about a year to learn about each organization then lay down a plan for engagement and support of first-time SLPS students attending STLCC-Forest Park.

The pilot program from fall 2017 to fall 2018 has yielded promising results. During that period, the 58 participants achieved a grade-point average of 2.35, and averaged 15.55 credit hours earned. Of the 58 students, 81 percent (47 students) enrolled for classes in fall 2018, and 74 percent remained in good academic standing. In comparison, only 43 percent of identified SLPS graduates not enrolled in the program returned for fall 2018, and averaged 15 credit hours earned. And only 40 percent of them remained in good academic standing.

“This is an excellent program, with committed staff who possess great coaching and mentoring skills,” said Franklyn Taylor, Forest Park’s vice president for student affairs. “They are making every attempt to adopt best practice in working with college students and continue to collaborate well with our academic and student affairs offices.”

Opager said understanding students’ motivation, commitment and determination open the door to helping them succeed. But other factors may impede their progress.

“For the populations we serve, making good grades is only a small part of the enormous endeavor of managing life outside of the classroom,” Opager said. “Between financial barriers, obligations to family, mental and emotional challenges – and even things like violence, housing insecurity, or food insecurity – students experience an onslaught of potential academic disruptions to deal with.”

That’s where the college coaches intervene.

Coaches are AmeriCorps service members who have up to six required one-hour meetings with students each semester. They discuss topics such as balancing work, home and school, using academic support services, and dealing with personal concerns. If things seem overwhelming, coaches connect their students with on-campus professionals who can help.

“Sometimes our students are unlearning more detrimental habits of mind before learning new ones, and being able to provide ongoing feedback and developing a student’s awareness of self can help build momentum in this process,” Opager said. “Pursuing a college degree is as much an internal dialogue about who you are and what you can achieve as much as it is taking tests and passing classes. We help facilitate that internal dialogue.”

Shakiyla Hughes, one of the college coaches, said students are generally very receptive of the one-to-one relationships that exist between themselves and a coach.

“As a coach, it is your responsibility to pay close attention to your students’ overarching and underlying needs. As you notice voids that can be filled by resources you aware of, a students’ comfort accessing those resources should be assessed,” Hughes said.

“A coach’s ability to make this interaction more of a conversation and less of a referral to a resource makes a huge difference, and this can be seen in their willingness to seek out and utilize resources such as our mental health services.”

Carnell Johnson, who attended Soldan High School, is now in the general transfer studies program at Forest Park. A friend provided the tip about College Bound STLCC, which helped Johnson get off to a good start. He now is in his second year with the program.

“Since it was my first year when I joined, I figured that it would help me get used to college,” Johnson said. “The program has helped me learn to manage my time, keep me updated with my financial aid, register for classes each semester, and teach me how to build up my credit score, just to name a few.”

Opager noted that many students come in academically underprepared – the vast majority place into at least one remedial course in their first semester, and many of those are being entirely remediated in their first term. The transition from high school to college is never easy, she said, but for low-income, minority students who are entering a complex and under-resourced institution at a limited level of preparedness, the jump from high school to college classes may seem impossible.

“Our conversations usually focus on helping them find a balance between coursework and life at home – we push them to achieve high standards, but we individualize the standards to each particular student,” Opager said.

“Ultimately, our goal is for students to achieve high completion rates, meaning that students are able to complete the coursework they sign up for each semester. If we are able to find a way to increase the number of credits that students are able to successfully manage, that would be our aim.”

College Bound STLCC’s office is located in Room B-013 on the ground floor of the B Tower. For more information about College Bound STLCC, visit or call 314-372-7856.

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