Ameren offers additional utility assistance

A range of resources remain available to support qualifying Ameren residential customers across Missouri and Illinois in 2026.

In addition to programs funded by the company, Ameren partners with United Way of Greater St. Louis, the Energy Assistance Foundation, and Community Action Agencies to ensure customers can apply for funds.

This includes the Low Income Home Energy Assistance Program (LIHEAP).

“As we start the new year, we’re encouraging customers in need to make one simple resolution: Don’t wait to ask for help,” said Joe Solari, vice president of customer experience for Ameren. “Applying early for energy assistance prevents small challenges from becoming big burdens after the cold weather passes. Our teams are here to support you the moment you need it.”

Ameren also invites customers to make a one-time or recurring contribution to either the Dollar More program in Missouri or Warm Neighbors Cool Friends in Illinois

Dollar More Program

The Dollar More program, which is funded by voluntary donations, serves Missouri customers. Ameren recognized a greater need for assistance and, in December, contributed an additional $2 million for Missouri customers.

Dollar More provides eligible households up to $600 per calendar year. Qualifications for the program have increased up to 300% of the Federal Poverty Level (FPL).

“Dollar More remains one of the most meaningful examples of neighbors helping neighbors,” said Michelle D. Tucker, president and CEO of United Way of Greater St. Louis. “We see the impact every day, and we’re proud to partner with Ameren to ensure that anyone facing a difficult moment can access the help they need, exactly when they need it.”

Warm Neighbors, Cool Friends

Ameren partners with the Energy Assistance Foundation on Warm Neighbors Cool Friends, a program that is also funded by voluntary donations, to provide customers with funds across its Illinois service territory. The company recognized a greater need for assistance and, in December, contributed an additional $2 million for Illinois customers.

The program provides eligible households with up to $500 in bill payment assistance through the Energy Assistance Foundation. A matching customer payment is required within the last 45 days.

Eligibility includes customers with incomes between 200% and 300% of the FPL or at 80% of the county’s Area Median Income (AMI).

“Warm Neighbors Cool Friends acts as a critical lifeline for hardworking families who may not qualify for federal assistance but are still struggling to keep their homes safe and comfortable,” said Susan Sams, executive director of the Energy Assistance Foundation. “We’re proud to partner with Ameren so its customers have somewhere to turn when they need support the most.”

Throughout 2025, Ameren partnered with hundreds of Community Action Agencies to make more than $140 million in energy assistance and LIHEAP support available to customers across both states.

“Our longstanding collaboration with Ameren strengthens our ability to serve the region’s most vulnerable neighbors,” said Ben Turec, board president of Heat Up St. Louis. “If you are experiencing difficulty with your energy bill, please reach out for assistance to HeatupStlouis.org.”