The U.S. Department of Housing and Urban Development and Department of Labor Job Corps Program leadership joined St. Louis Housing Authority in launching a Customer Assistance and Resident Engagement Center (CARE.)

“[We are] proud to partner with HUD in identifying residents ready to take the next step toward financial independence and self-sufficiency,” said Latasha K. Barnes, St. Louis Housing Authority executive director.

“The HUD C.A.R.E. Program demonstrates a strong commitment to empowering public housing residents by helping them earn income and achieve financial independence. The 10 residents currently in the pipeline to be hired into the program will have secure financial futures and serve as beacons of hope.”

HUD Great Plains Regional Administrator Ulysses Clayborn said the center “increases HUD’s ability to provide effective customer service to those in need and provides young, low- and moderate-income individuals with access to careers in governmental service.”

John E. Hall, Job Corps national director called the St. Louis CARE Center “a testament to our shared commitment to providing good jobs and helping those who need it most.” 

“Our partnership with HUD continues to open doors for Job Corps graduates, offering them meaningful careers while ensuring that HUD’s customer service teams reflect the lived experiences of the individuals they serve,” he said.

Timothy J. Chambers, St. Louis Job Corps Center director, said the partnership “is crucial in empowering young adults from the local community by giving them a clear path to exiting poverty through meaningful career opportunities.”

“The center aligns perfectly with many of our Career Technical Training offerings.” 

According to HUD, St. Louis is now home to the fourth CARE center in the nation, and will provide a single, national entry point for all HUD customer calls. This will improve organizational data with increased analytics on call volume, subject matter, and location which will allow HUD to respond quickly to emerging trends.

The center will advance career opportunities for people hired into the program through job training and professional development. 

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