United Way of Greater St. Louis is providing free tax preparation services to area families with a household income of $67,000 or less in 2024. Through the 211 referral system and in partnership with local tax coalitions, over 600 certified volunteers will help to help working families file taxes and maximize returns.
Most tax site locations require appointments which can be scheduled online or by phone. Walk-in locations are limited.
Local residents can dial 211 or visit 211helps.org to find their nearest tax preparation site, learn how to make an appointment, or get more information.
“These free tax prep services are crucial for people looking for an efficient, no-cost route for filing their taxes, this initiative seeks to alleviate some of the burden that comes with tax season,” said Linda Harris, United Way vice president of impact strategies and systems change.
“Trained volunteers will work to ensure families receive all the tax credits they qualify for which will reap dividends for people hoping to increase their income, so they’ll have more money to provide essential needs for them and their families.”
Last year, United Way’s tax coalition partnership filed more than 18,000 tax returns in the St. Louis region, helping local low- and middle-income families receive more than $17 million in tax refunds.
United Way’s tax coalition partners include Metro – St. Louis Community Tax Coalition, Gateway EITC Community Coalition, National Association of Black Accountants – St. Louis Chapter, and St. Louis Tax Assistance Program.
United Way is raising awareness about the Earned Income Tax Credit (EITC), a federal and Missouri state tax credit that helps offset the tax burden for low-income working families. The average national EITC refund in 2024 was $2,743.
“By offering substantial support to low- to moderate-income working households, this program is making a significant dent in the poverty rate,” said Harris

Thank you for highlighting the invaluable service that United Way and its partners are providing to the St. Louis community. Offering free tax preparation assistance to households earning $67,000 or less is a significant step toward financial empowerment for many families.
I have a couple of questions:
Community Impact: Beyond the impressive statistic of over $17 million in tax refunds facilitated last year, are there any success stories or testimonials from individuals who have benefited from this program? Understanding personal impacts can shed light on the program’s effectiveness.
Volunteer Engagement: With over 600 certified volunteers involved, what opportunities exist for community members to contribute to this initiative? Are there training programs or requirements for those interested in volunteering for future tax seasons?
Appreciating the efforts to make tax filing more accessible and less burdensome, I look forward to learning more about the program’s continued development and community involvement.